Due to stock availability, online orders may be split and sourced from multiple locations. This means that your order may arrive in multiple deliveries. You will receive an email confirmation with the tracking details for each delivery.
If your order has arrived and you are missing an item, we recommend checking your delivery invoice to confirm if the item was supposed to arrive in the parcel.
If the item is not listed on the delivery invoice, it is likely that your order was split and will be shipped separately.
If the item is listed on the delivery invoice but is missing from your parcel, please reach out to our Customer Care team via our Contact Us page.