Home delivery orders may be delivered under ‘Authority to Leave’ if the carrier deems it safe to leave items at the delivery address. This is at the carrier's discretion. If it is deemed unsafe to leave the items, and no one is home to accept the parcel, a card will be left with instructions on how to collect them from your nearest delivery depot. Once your order has been delivered, Spotlight accepts no responsibility for any damage to, or loss of, your items.
Please note all Big & Bulky products and Oversized items must be delivered via Couriers.
You can manage your delivery via Courier Post.
Once your parcel has been confirmed delivered by Courier Post you will be responsible for any damage to or loss of your items.