Here are a few steps you can take to troubleshoot the issue:
- Check your Spam/Junk Folder: Sometimes our emails can end up in your spam or junk folder. Please check there, and if you find our emails, mark them as “Not Spam” to ensure they appear in your inbox in the future.
- Verify Your Email Address: Ensure that you have entered the correct email address during registration. You can log in to your account and double-check the email under your profile settings.
- Email Preferences: Make sure you’ve opted in to receive emails from us. You can check and update your email preferences in your account settings.
- Still Not Receiving Emails? If you’ve tried the above steps and are still not receiving our emails, please reach out to our customer support team using the form here, and we’ll assist you further.