Yes! You’ll need to ensure that you’re prepared to safely transport the item. It’s a good idea to check the dimensions of the product on the product page and ensure you have a vehicle large enough to safely take your product home. Generally speaking, even large cars will not fit bulky products without roof racks, trailers or other suitable equipment.
We’ll also ask you to sign our checklist to confirm that the item was in good order when we handed it over to you.
Tips for a smooth pick up of bulky goods:
- Organise a vehicle that will fit your bulky or oversize product. If you're unsure, please measure your vehicle before you make the trip. You can find the package dimensions of our product on our website under the details tab of the product page.
- Bring or buy restraints to safely secure your product - we can't load your goods if it's unsafe.
- Make sure you bring your identification and order documentation.
- Many oversize products require two people to handle and load safely.