Payment Information

FAQ

• Can I order online if I don't have a credit card?
• Is it safe to enter my credit card details online?
• What form of payments do you accept online?
• What are my in-store payment options?
• Are there any exclusions to what can be purchased with zipPay?
• What should I do if my credit card has been declined?

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Apple Pay

• Can I use Apple Pay instore?
• How do I return an item purchased with Apply Pay?
• Which cards does Apply Pay work with?
• What is Apply Pay?
• How do you pay with Apply Pay?

Spotlight Giftcards

• What is your giftcard and e-giftcard terms and conditions?
• Can my card be re-issued?
• Can I exchange items I have purchased with a Card?
• Can I reuse my giftcard?
• How do I check my Card balance and transaction history?
• Can I return or cancel my Card?

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ZipPay

• What if I don't have an NZ Driver Licence or get an ID failed message when applying?
• How do I sign up with Zip?
• How much credit can I get with Zip?
• How does Zip work?

AfterPay

• More questions about AfterPay?
• Can I use Afterpay in-store?
• Are there any exclusions to what can be purchased with Afterpay?
• Is there a minimum order value for Afterpay?
• How do I make repayments & when are my instalments due?
• How much does it cost?

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